Ø  Micro-Station J,V8, SE, IRASB & Bentley

Ø  VENUE, IDDS V8i

Ø  AutoCAD Map 3D 10’

Ø  VZVM VMware Player

Ø  Google Earth, Universal ID

Ø  OSES Citrix, Cisco, RSA

Ø  Network Engineer 2008, NE, ArcGIS-9

Ø  MapInfo Professional

Ø  POS/ Triversity

Ø  Microsoft Excel, Office, Word

Ø  SAP, AS400, Power Point

Ø  Process-Claims, Quick Books, ATLAS

 

EXPERIENCE 

 

 

Ø   As-built construction drawings, maintaining, updating company outside plant records of fiber optic network; using Backbone information

Ø  AutoCAD, Micro-Station, I/RAS B, Bentley and MapInfo

Ø  Trained New Employees 

Ø  Quality Control as-built construction drawings

Ø  Posted in a GIS System Network Engineer 08’

Ø  Audit and processed redline As-built packages

Ø  Quality control of data conversion of OSP records into ESRI GIS format 

Ø  OSPFM/Network Engineer the conversion/scanning of paper records to pdf format

Ø  Loaded to Enterprise Document Management System (EDMS | Venue). 

Ø  Responsible for making Due Dates and scheduling

Ø  Extract building footprints from Google Earth into GIS System

Ø  Researched location and footage information of OSP cable placement for Property Tax, Legal, Right-of-Way, Operations; and other outside agencies

Ø  Set-up standards for drafters imaging

Ø  Handled issues directly with client(s)

Ø  Trained in VZB standards

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ø  Cisco, Citrix, Service Center, Ericom, Terminal   Server

Ø  Share Point, Lotus Notes and POS Triversity.

Ø  Aware of TJX Companies help desk, cash office application and combo stores.

Ø  Dispatch, OS Hardening, debit, credit card, markdown and POS workings

Ø  Phone management in a call-center help desk environment

Ø  Providing customer service by asking relevant, direct and descriptive polite questions.

Ø  Concise and brief documentation

Ø  Working 25 to 100 calls daily through completion

Ø  Toggling through multiple applications screens

Ø  Troubleshooting in a timely manner.

 

 

Ø  Distinguished, Estate, Celebrity, Ann & Nate Levine Academy, Family Bodyguard based in Texas and abroad Reynolds Protection, LLC, D&L Entertainment and SRT - Security Reconnaissance Team

Ø  Executive Bodyguard to the BROWN family, Inventor and Owner of The BROWN Hand Centers, St. Michael's Center for Specialty Surgery, the Achilles Foot and Ankle Specialists, LLC, the Allied Center for Special Surgery with locations in three states. Brownsville installation of BISHOP Daniel J. Flores on Basilica grounds. Two separate times protecting President Musharraf

Ø  Organize the details of special events, travel arrangements, corporate agendas.

Ø  Purchases, direct vendor relations, maintain equipment tracking records.

Ø  Process monthly expense reports, supporting documents and budget followed.

Ø  Facilitate accurate editing and preparation of final draft to distribution.

Ø  Liaison between all impacted too ensure proper communications and concise reporting

Ø  Coordinated projects, events exercising ability to improvise, improve procedures and exceed standards.

Ø  Licensed D.P.S. - Personal Protection Officer, Private Investigator, Security Sales, Marketing and

        Commissioned Officer

Ø  ASIS International: TCLEOSE and CPR - AED

Ø  Armed Courier Services (United States and Mexico)

Ø  10 years Shui Huo Kung Fu System; Tai Chi Chuan; Mui Tai

Ø  United States Department of Defense: Security Consultant to The Texas ARMY National Guard

 

 

 

Ø  Exceptional foundation building in group and personal dealings

Ø  Clear communicated help to adjusters, agents, body shops technician

Ø  Responsible for reduction of adjuster workload, rental loss

Ø  Obtain detailed timely repair statuses

Ø  Monitoring dates, rental authorization requests and claim file information.

Ø  Daily file management accounts receivable

Ø  Matching invoices, receiving documents and posting

Ø  Auditing and reconciling of all statements

Ø  Strong negotiation and diplomacy skills

Ø  Effective information gathering to determine source of issue.

Ø  Liaison with various government agencies regarding the planning, placing, relocation of fleet vehicles.

Ø  Resolved complaints, disputing issues within/out branch locations

  

 

Ø  Trained Verizon standards, accurate rendering for relocation of Verizon sites.

Ø  Surveys, inventory accounting, title searches and mapping grids throughout the United States take field notes for permits drawings.

Ø  Strong negotiation and diplomacy skills working with inquiries, complaints or disputes on all issues.

Ø  Preparation and prioritize accordingly acquisition of necessary permits and rights-of-way for facilities. 

Ø  Feeder Route Analysis, administration and development of appropriate feeder route strategy solutions for feeder relief

Ø  Experience with redline drawings, sketches, survey, audit and rendering of base-station data.

Ø  Radio Base Station equipment performing technical work, boundary survey, drafting and land surveys for GSM / Bluetooth.

Ø  Documentation of site(s) with digital camera, uploaded to company SAP network.

Ø  Micro-Station J, IDDS systems

Ø  Locate FDA within wire center, placing FDH, placing distribution cables, terminals and hand-holes coast to coast. 

                                                                                                                                                  

 

Ø  Human Resource, proposal writing, Quick-books

Ø  Scheduling and dispatching

Ø  Scanning, faxing and spread sheets tracking

Ø  Monitoring of cell phone accounts to all office staff

Ø  Order plumbing supplies and deliveries

Ø  Registrations, titles and inspections of trucks

Ø  Audit trucking supplies of all vehicles.

Ø  Translate and document service request from Spanish to English with Spanish speaking technicians.

Ø  G.P.S. - managing for seamless logistical distribution and gas usage of trucks.

Ø  Key-holder, Bank deposits

Ø  Collection accounts retrieval negotiation

Ø  Month-end close, reconciliation and invoicing.

Ø  Coordinate and execute marketing

Ø  Financial reporting and facilitate resident relations.

Ø  Gathering, showing and collecting customer data to ensure that the correct consumer wants and needs are met.

Ø  Ensuring staff performance of duties.

Ø  Assisting Owner and managing supervisor with projects and administrative tasks.

Ø  Traveling daily to different locations throughout the Dallas/ Fort Worth areas.

Ø  Hiring, training ensuring staff new-hirer-compliance to company policies and procedures.

 

EDUCATION

 

Westwood College 

           AAS- Computer-Aided Drafting and Design

           8390 Lyndon B. Johnson Freeway

           Dallas, Texas August / 2006

 

Certification Collin County College

  Accounting Certification                                

  Marketing Certification